Support Center

Find manuals, pairing guides and support.

Manuals, pairing help, membership answers and warranty support for existing users — all in one place.

Popular:

Download, account login, device pairing, data sync and permission setup.

Bluetooth discovery, binding confirmation and first-sync troubleshooting.

Download the product catalog for each watch, ring or smart-glasses model.

Premium membership, renewal, cancellation and billing-channel help.

Get to the right answer fast.

Charge the device, keep it within one meter of the phone, enable Bluetooth and restart the KINGSTARFit App before scanning again.

Wear the device overnight, open the App after waking, pull down to sync and confirm the device has enough battery.

Allow notification access in phone settings, keep the App running in the background and enable each message app in device settings.

Open the billing channel used for purchase, such as the app store account, then manage renewal or cancellation from the membership page.

Topics

Most connection issues come from battery level, phone permissions or a previously bound device record. Check these before opening a ticket.

Bluetooth enabled Required

Location / nearby device permission Android

Device close to phone 1 meter

Scan from the App

Use Add Device in KINGSTARFit instead of pairing only from phone Bluetooth settings.

Manual downloads

Model	Device type	App	Manual	Support
KS9367	Smart Watch	KINGSTARFit	Download PDF	Product details
KS9368	Smart Watch	KINGSTARFit	Download PDF	Product details
KS5781	Smart Ring	KINGSTARFit	Download PDF	Product details
KS11009	Smart Ring	KINGSTARFit	Download PDF	Product details
KS9273	Smart Glasses	KINGSTARFit	Download PDF	Product details
KS13653	Smart Glasses	KINGSTARFit	Download PDF	Product details

For users

For App login, pairing, data sync, membership and warranty issues. Email support@ikingstarfit.com .

For business

For product quotation, OEM / ODM projects, distribution or partnership.