Unless a checkout page, invoice or signed business agreement identifies another seller, KINGSTAR INTERNATIONAL ENTERPRISE LIMITED (金斯達實業有限公司) operates this website and the KINGSTARFit connected-service offering. For direct website payments processed through Stripe, this Hong Kong company is the merchant, contracting seller and payment recipient.
Company Information
Registered Hong Kong legal entity, business registration number, addresses and contact details.
Read policy →Terms of Service & Sale
Rules for using the website, App, devices, orders, payments and connected services.
Read policy →Privacy Policy
How personal, account, transaction, device and wellness information is handled.
Read policy →Returns & Refunds
Order cancellation, return eligibility, refund timing and dispute contact process.
Read policy →Shipping & Delivery
Processing, delivery estimates, duties, tracking, address changes and lost parcels.
Read policy →Subscriptions & Cancellation
Renewal, trials, billing channels, cancellation, price changes and failed payments.
Read policy →Limited Warranty
Coverage for eligible hardware defects, exclusions and warranty claim steps.
Read policy →Cookie Policy
Necessary storage, optional analytics, embedded services and privacy controls.
Read policy →Customer service
Order, return, warranty and privacy questions can be sent to support@ikingstarfit.com. Billing and subscription questions can be sent to billing@ikingstarfit.com. Please include the relevant order or account reference, but do not email full card numbers, passwords or identity documents unless our support team provides a secure method.